Monitoring and IT-service support
Make sure everything works as expected
What can we do for you?
Stay on top of your end-user experience with a thorough monitoring and IT service support.
A poor performing website or a downtime platform can affect your business.We will ensure your website is up and running, notify you and provide you with technical assistance. Website monitoring is an essential operation to sustain continuous access to your platform. This service will help you determine the overall condition at any moment.
Levels of Severities
|Severity 1||Severity 2||Severity 3|
|Response time||< 2h||< 4h||next business day|
|Resolution time||< 4h||< 8h||on request within a sprint plan|
|Number of monthly incidents included||unlimited||unlimited||unlimited|